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Author Topic: Error connecting to exchange  (Read 2460 times)

Offline Loonie

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Error connecting to exchange
« on: March 30, 2019, 04:18:50 AM »
Hi,
Returning GB user, trying to run 12.89 for the first time and hitting a hiccup. Keep getting following error message:

Loading data....
{}
Error: "{}"
       at errorHandler (C:\snapshot\gblackv12\ctx\js\bitfinex.js:0:0)
       at <anonymous>
       at process._tickCallback (internal/process/next_tick.js:188:7)
Error: {}
       at errorHandler (C:\snapshot\gblackv12\ctx-wrapper.js:0:0)
       at <anonymous>
       at process._tickCallback (internal/process/next_tick.js:188:7)
Unable to connect to bitfinex
Please if this error persists, stop Gunbot, wait a few minutes and then start it again...

etc

I have tried the reset time thing, also tried changing the delay, tried changing currency pairs as in comments on gunbotshop all to no avail.
Any suggestions?

Offline sbogovac

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Re: Error connecting to exchange
« Reply #1 on: March 30, 2019, 09:57:20 AM »
Is your API still active on Bitfinex?

Offline Loonie

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Re: Error connecting to exchange
« Reply #2 on: March 30, 2019, 06:12:27 PM »
It was freshly created and activated

Offline Aitor

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Re: Error connecting to exchange
« Reply #3 on: April 05, 2019, 01:57:21 AM »
Check this (most of the times first step fixes the error):

https://gunbot.shop/how-to-fix-unable-to-connect-to-exchange-error-on-gunbot/

Offline Loonie

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Re: Error connecting to exchange
« Reply #4 on: April 13, 2019, 11:16:18 AM »
EDIT:

Was in contact with my reseller tonight. Have since resolved the issues. My wires were a bit crossed with API's etc
« Last Edit: April 13, 2019, 12:31:27 PM by Loonie »