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Author Topic: [Resolution Continuing] - No support from reseller  (Read 156 times)

Offline JohnnyG22

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[Resolution Continuing] - No support from reseller
« on: April 13, 2019, 10:25:20 AM »
Update #2,

reseller has been helping me , we're stuck on this.... any help appreciated !

Loading config...
   info  - socket.io started
GUI Server Deployed: http://localhost:5000
INVALID LICENSE FOR BINANCE!!! Please contact your reseller!
Total Required Balance *Now*: 0
Total Required Balance *Soon*: 0
Total Available Balance: 1000
Loading data....







Update #1,

Gunthy Admin are having a look so hopefully things will be sorted out soon.




Hi folks,

I'm having serious trouble in just getting some support. I've tried pms to both gunthy and my reseller 'coinrebels' - telegrams to both, e-mails to gunthy admin (no e-mail supplied for reseller).

I have made some API errors - foolishly deleting the one from my exchange that I supplied at purchase.

I would be extremely grateful of a response.

Gunbot was chosen as it came very well reviewed from both an operational and a post sale service and report point of view - I'm afraid this hasn't been my experience to date.

The optimist in me is assuming my reseller is just taking a break but some feedback 'any feedback' would be welcome at this point.

One week in and quite exasperated at this point,

Kind regards,

John
« Last Edit: April 14, 2019, 05:48:39 PM by JohnnyG22 »

Offline Aitor

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Re: [Resolution Continuing] - No support from reseller
« Reply #1 on: April 19, 2019, 05:20:16 AM »
 Hi Johnny, lately there are some claims about the lack of support of Coinrebels (gunbot.com).

It seems you are not even using the latest Gunbot version. Try this one:

https://gunbot.shop/gunbot-v12-8-9-stable-download-and-changelogs/

On the other hand, be sure your resellers has properly activated your Api key and you have put your api and secret in the GUI.

Offline olliecrypto

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Re: [Resolution Continuing] - No support from reseller
« Reply #2 on: April 20, 2019, 10:40:40 AM »
Have you downloaded your software from :
Gunbot Standard edition and higher:  https://github.com/GuntharDeNiro/BTCT/releases

Also, have you created your erc-20 wallet so that you can get an airdrop of the Gunthy Tokens?
My favorite Trading Tool :
Gunbot - the Automated Cryptocurrency Trading Bot
https://thecryptobot.com